Exhibitor List

We are a wholly owned subsidiary of DCC Plc, one of Ireland's largest companies, and a world class sales, marketing, distribution and business support services group.

We service our UK-wide customer base from state of the art facilities in Altham (Lancs) and Basingstoke (Hants).

Our approach is focused on contributing to the growth and profitability of both our resellers and vendors through industry leading knowledge and expertise in specific product and market development and rewarding our staff on their ability to serve our customers.

We offer solutions across IT, Communications and Mobile and we are proud to support world-class partners such as Acer, NEC, Plantronics, Samsung, Blackberry, Sony, Toshiba, Orange, O2, Vodafone, Western Digital and Netgear. To find out more about our product range, our people and our partners, visit us at Convergence Summit North.

Oak’s product range includes call logging/reporting, call recording, CTI enabled application and database integration, and call centre type wallboard displays. These applications save businesses money, increase their productivity, improve their customer service and help them make money.

Oak products are developed in house and are available from professional accredited channel partners across the UK. Oak works closely with all leading telecoms manufacturers.

Oak, an ISO9001:2008 quality accredited UK company, has been serving the channel since 1985 and today employs over 50 staff across the UK.

Our publications include Comms Business Magazine, the leading monthly publication sent to an audited readership of over 12,000 channel professionals and Mobile Business Magazine, the award-winning magazine for the mobile trade channel. We also publish three annual glossy stand-along channel guides; the Channel Guide to VoIP, the Channel Guide to Green ICT and the Channel Guide to Unified Communications.

Our websites www.commsbusiness.co.uk and www.mbmagazine.co.uk are the leading online portals with up to date news, features, jobs and much more.

To provide the Channel with an interactive educational and networking platform, we organise the leading Convergence Summit events plus we hold the annual Comms Business Awards to recognise excellence in the Channel.

20:20 offers resellers the ability to easily add mobile to their service portfolio through our industry leading online portal. Working with a broad customer base including dealers and retailers, 20:20 Mobile is committed to a value-added approach to mobile distribution, recognising the need for an effective, strategic partnership approach with those it works with.

The company is a major distributor of sim-free BlackBerry Smartphones in Europe and is currently establishing a new business - 20:20 Mobile International - to spearhead sales growth across European markets.

Reliability, attention to detail, full life-cycle support, scale and competitive prices are the hallmarks of 20:20's offering.

In the year ended 31 March 2009, BT Wholesale generated £4.6 billion in revenue. Today it employs over 3,000 people and provides next generation network services and solutions including broadband, integrated data and connectivity, conveyance and bulk transit, contact centre solutions, converged voice, wireless data and mobility, hosted applications, managed network solutions and white label managed services.

We are here to help communications providers expand their portfolio and take them into the next generation world, to meet the challenges of new markets and new opportunities, sharpen their competitive edge, reduce their cost base and attract and inspire new customers.

With control of the DSLAM ports, 24x7 monitoring and notifications, availability SLA and online bandwidth stats, partners are assured of the premium business service and support needed to provide a robust platform for revenue-generating Internet connectivity.

As an accredited Fortinet partner, we provide managed security solutions that offer enhanced resilience and performance by preventing downtime caused by malware on the network, by managing remote access, and by supplying backup connectivity from other network operators.

From Customer enquiry through Quotation and Order, SDPro will manage both the pre-sales and after-sales functions of your business. Effective call handling,contract renewals,engineer scheduling,GPS Location and SLA alerts give tighter engineering control, whilst PDA updates and signature capture enable accurate performance statistics and streamlined invoicing.

Integration into MSOffice, Sage, Ebillz and Abillity means SDPro sits seamlessly at the centre of your Service management solution.

Julian Burkill, Technical Director of BDR Group, states ‘ ..the introductions of the Web Module has given our Customers immediate and transparent view of the progress on Support Calls … our salespeople also use this to great effect when selling our services’.

Critical Links’ flagship product, the edgeBOX™, is an award-winning multi-function gateway appliance that includes VoIP/IP-PBX, VPNs, security, NAC, QoS and a WiFi access point as well as a fax server, web server, e-mail server, print server and data storage.

It is available on a range of hardware platforms that support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc. Critical Links typically serves SMBs through a global network of VARs, System Integrators, OEMs and Service Providers.

Since our launch, our clients have utilised ME applications to: process over £200 million of payments from their customers, automatically route 250 million calls and to conduct over 2 million customer surveys. The ME suite offers off the shelf solutions for: Desktop Office productivity with: Connect ME and Conference ME; Self Service applications: Pay ME, Tell ME Send ME and Alert ME; Diary Management: Remind ME, Schedule ME and powerful Contact Centre services: ID ME, Q4 ME, Ask ME.

Cascade WEB: Hosted Bureau Billing Service - Fully-converged invoicing, rating and reporting, flexible integrated WLR3 options.

Cascade Online: Secure Customer Portal - Web interface to access invoice history and management reports, end-user CDR reporting, analysis and e-alerts set-up.

Comprehensive Outsourced Fulfilment Services - High speed / volume invoice & CD print / production.

Easy Access Start-up Options, WLR3 Integration, CDR Collection, E-alerts, Reseller Billing, CRM, Daily CDR Rating, DD Collection, OFCOM Compliant / BABT Approved.

Datasharp is dedicated to providing businesses with market leading, cost effective solutions. Our products and services include: Voice and Data Solutions, Unified Communications, Hosted IP Telephony/Voice over IP and Call & Line Rental Savings.

Datasharp is committed to quality, service and professionalism. We consistently receive numerous world leading manufacturers and industry awards, the most recent of which include; Comms Business Reseller of the Year (Large) and Comms Business Overall Reseller of the Year.

Continuous power is essential to daily operations. With rigorous online design, Eaton UPSs protect against all types of power irregularities before they are passed on to telecommunications and networking systems. Without a UPS, power problems are not corrected which may result in devastating losses to your data, systems and equipment.

Eaton’s electrical business is a global leader in power distribution, power quality, control and industrial automation products and services. With global electrical product lines, including Cutler-Hammer®, Moeller®, Powerware®, Holec®, MEM®, Santak®, and MGE Office Protection Systems™ Eaton are able to provide full turnkey customer-driven PowerChain Management® solutions to serve the power system needs of the data center, industrial, institutional, government, utility, commercial, residential, and OEM markets worldwide

Visit stand 11 and you’ll discover how Entanet has pioneered the implementation of 21CN, being the first non-BT company to adopt Wholesale Broadband Connect and IPStream Connect across the UK to deliver more competitive broadband products; you’ll see how its UK-wide infrastructure brings you closer to customers to deliver competitive Ethernet services; see Entanet’s hosted, multi-user VoIP service; and realise just how easy it is to order, provision and support services using Entanet's online portal.

Working in collaboration with each of the airtime service providers since 1996, Fone Logistics offers its resellers the full range of voice, data and converged communications solutions to allow them to engage with end-customers across their communications estate, securing greater loyalty and customer ownership.

Partnering with O2 at the Convergence Summit North, Fone Logistics is seeking to engage with fixed line and comms resellers, promoting O2’s newly launched ‘Joined Up Communications’ category. As part of its participation in the Summit, Fone Logistics will be showcasing the O2 Landline propositions and promoting to resellers the benefits of engaging with O2 and adding business mobile to their portfolio.

Please contact us on 0845456 1116 to arrange a meeting or come and see us on stand 24.

Gamma’s innovative voice services are designed specifically for SME end-users and supplied through Channel Partners for fast, efficient and profitable resale.

Solutions include traditional CPS services using Gamma’s predominantly soft-switch based network; easy to use Inbound services that provide instant call plan control as well as contact centre services; IP Telephony services that include Hosted solutions as well as the market leading SIP Trunk solution which has been successfully tested with all major IP PBX’s; and Gamma Mobile for voice and broadband mobility services.

For two years in a row, Gamma’s growth has been recognised in the “Sunday Times, Microsoft Tech Track 100”

Griffin invented managed broadband and has since developed the most advanced tools for resellers in the channel to manage end to end provisioning, fault diagnostics, reporting and engineer call-out. Their ethos is to make life easier for the reseller to sell business-grade products that work, earn recurring monthly revenues and add real value to their end-users.

Griffin is a channel-only supplier that supports resellers with training programmes, marketing campaigns, bid support and world-class technical support at every stage of the sales process.

Griffin is privately owned, funded by experienced industry professionals and according to Deloitte is the fastest growing ISP in the UK with a 523% growth rate over the last four years.

HSC is an award winning mobile distributor. With a product portfolio that encompasses airtime, hardware and software we can offer the complete mobile solution. Resellers can be confident that by choosing HSC they will receive the very best support with our market leading knowledge, service & relationships. All HSC resellers get entry into The Mobile Club which offers a host of unique benefits to help you maximise your sales opportunities. From our bespoke training modules, technical support and online realtime stock ordering to the hub of our online account functionality with www.yourhsc.com you can rest assured that if you want to make a success of selling mobile HSC are the people to be talking to. From our inception as a launch partner for Orange back in 1994 to our acquisition by The Carphone Warehouse Group in 2005 HSC has shown its pedigree over the years and is proud to hold the title of Mobile News Best Distributor Networks.

Interquartz products are the phones of choice in the Corporate, Financial, Health, Government, Educational, Industrial, Hotel & Hospitality and SME/SoHo market sectors.

Interquartz also OEM products for major PBX manufactures.

Interquartz products are renowned for quality, reliability and durability and consequently enjoy a loyal customer base.

Our markets include Europe, Middle East and Central Asia.

What makes us different?

In house R&D, Moulding and Tool Making facilities, 13 Gate Quality Check, Comprehensive 10 year guarantee on all analogue phones plus the Quality of the plastic, Gold plated contacts for high quality voice, Message waiting indicator compatible with the majority of phone systems, high quality components, Inductive couple for hearing aid users, Double injection keys - numbers will never fade, Non slip silicon rubber feet, Large printable area

At Convergence Summit North, we will be showcasing our entire product range. All of our products are available to be utilised any where, any place and any how, and we are able to offer solutions that are able to withstand the harshest environments, plus compatibly with virtually any PBX, or telephone line.

Our channel partners are able to enjoy quality off the shelf product across the range with attractive margin opportunities. To maximise this opportunity and discover our any place, any where, any how product range visit us on stand 46 for further details and to discover how these products can benefit your customers.

Our services include:

* Wholesale Broadband including IP Stream, 21CN and LLU

* IP VPN

* Virtual ISP

* Voicestream

* Colocation

* IP Transit

* Leased Line and Ethernet

* Managed Email

* Dynamic quality control

All our solutions are underpinned by the murphx XPS platform, a proprietary connectivity provisioning and management system that helps you to capitalise quickly and easily on connectivity opportunities and makes your operations processes more efficient

Its parent, the NEC Corporation of Japan, is one of the world’s largest and most influential electronics groups, and claims a leading position in many international markets. For its part, NEC Infrontia, launched in 1995, expanding rapidly in serving a growing European market. Its success is measured by its ability to satisfy an increasingly sophisticated and demanding customer base.

It benefits from a group investment of £2bn p.a. in R&D, which makes its parent the world’s top five most prolific patent producer and it now has over 50,000 installed business telephone systems in the UK alone. These carry either its own branding or that of other internationally respected suppliers for whom it manufactures.

NEC is one of the world’s largest telecommunication suppliers ranked 2nd in the worldwide enterprise market (Source: Gartner Dataquest - December 2005).

Customer benefits include: • Ordering up to 6.30pm for guaranteed next day delivery • Huge stock levels spanning thousands of products • Friendly knowledgeable staff • Pre and post sales technical support • Dedicated Trade Counter

Club Communications, one of the UK’s leading suppliers of billing, provisioning & Direct Debit collection services to the Reseller Channel; became part of the Nine Telecom Group to combine with Nine Telecom Wholesale. The result is a powerful combination of products, such as WLR3, Business Mobile, Inbound Call Solutions, Broadband & Connectivity along with business support and high level account management. Shipton Communications, the World’s oldest independent telecommunications company, brings to the Nine Telecom Group a sought after support programme of engineering, maintenance & installation works. Offered to Dealers & Resellers on a unique 'pay as you use' basis the new company, Nine Shipton Ltd, means the Group can offer the total telecom solution.

Nine Telecom Group, your business partner

OAISYS does not sell direct and provides resellers with unrivalled comprehensive pre- and post-sales support, including project management tools, dedicated installation assistance and end-user training services. OAISYS has successfully established its position as a foremost provider of call recording and contact centre software solutions within North America, and has expanded its presence globally with the opening of the OAISYS Limited UK office in the city of Cambridge.

O-bit offers a full range of telecoms products and services as an alternative to British Telecom (BT). The business provides Voice services such as SMS, Non Geographic Numbers, Conferencing Solutions and VoIP. O-bit’s Data services include Broadband, Hosting, Leased Lines and VPNs.

Due to substantial investment and leading technical knowledge, O-bit boasts its own Voice Network, its own Broadband Network and can offer dedicated internet access off its own Network backbone. O-bit is at the forefront of the convergence revolution and its in-house developed software allows for strong and efficient relationships between O-bit and their Partners.

Last year alone saw the launch of Assured Rates and Annex M on our ADSL2+ broadband, L2TP Carrier Ethernet and wires only or fully managed IPVPN. This year is no different with the first of many launches - Intelligent Call Control (ICC) - our new sophisticated inbound platform which is set to shake-up the channel.

Whether you are looking for a pure wholesale relationship taking core network connectivity from us, a reseller relationship taking managed services at wholesale prices, or are a dealer interested in end-user solutions with upfront and ongoing commission packages, we offer a partner relationship to suit your needs.

Whether its Monitoring Employees, Managing the Jobs they do or making sure they are SAFE Romex has the solution on Blackberry,Win Mobile and Symbian.

We offer a broad range of applications which enable our customers to instantly REDUCE unnecessary cost and automate time consuming processes such as Timesheets, Mileage Claims, and work Allocation and Mangement.

More importantly ROMEX offers its customers live visibility of ISSUES before they become PROBLEMS. Whether your remote workforce Deliver, Repair,Sell, or consult we have a subscription based solution for all companies utilizing existing hardware with simple easy to use applications. .....This is convergence at its best.

All in all, a unique communication solution that you can sell easily to your customers, and it's a single Unified Communications Appliance so it's easy to service too!

The latest release offers a range of new features and enhancements, to see it for the first time, how easy it is to sell and install, visit some of our accredited distributors who will be exhibiting on our behalf - Datasharp and Nimans/Rocom at Convergence Summit North.

For new partners to Siemens take advantage of the GoForward Faster program to get onboard simply and cost effectively.

To book your appointment why not send an email to sue.bowkett@siemens-enterprise.com or call 01908 855592

Through carefully selected partners Tollring delivers unique software and technology-enabled services to help organisations manage, understand and control their fixed and mobile communications resources. Tollring's comprehensive suite of applications includes Call Management, Call Recording and Enterprise Resource Management.

Tollring's services and solutions optimise every aspect of your communications eco-system. From building and maintaining a single inventory of your entire telecoms environment, to understanding and controlling the runaway costs of mobile technologies. Tollring's expertise and management tools will transform the utilisation of your communications infrastructure and deliver astounding results.

Union Streets flagship product 'aBillity' has been supplied to over 250 clients. In recent years, Union Street significantly increased investment in product development and support, to focus on WLR3. Union Street is the most widely used WLR3 third party integrator (TPI). Our WLR3 solution is used by well over 100 CPs.

Our WLR3 product supports all products and all WLR3 feature and was awarded Comms Business Most Innovative Product 2009.

Union Street will be showcasing major new products:

>>> aBILLity 1.5 - The latest version >>> WebaBillity Pro - A enhanced online billing portal >>> aBILLity WLR3 - fully integrated WLR3 within the aBILLity platform >>> WLR3 Portal- A web portal suitable for non-aBILLity customers >>> aBILLity CRM - An integration between aBILLity and Microsoft Dynamics CRM

More than anything else, VanillaIP will enable Resellers real differentiation at point of sale, a predictable and reliable revenue stream and the ability to drive Average Revenue Per User [ARPU].

Alongside the live demonstration, VCOMM will be showcasing Polycom's range of SIP and OCS Handsets, the conference phones including the new CX300, IP335 and IP5000. Quintum's range of feature-rich VoIP Gateways from the dual-port analogue devices through, to the carrier class, multi-E1 chassis-based solutions.

With Polycom and NET Quintum, their pedigree within the Microsoft OCS Unified Communications space is second to none; we believe they are leaders in their class.

The elegant and stylish Yealink range are manufactured to the highest quality standards and include the Texas Instrument Titan chip set and Voice Engine to deliver superb High Definition (HD) voice quality.

The products also support TR069 protocol for auto provisioning, ensuring fast and efficient service deployment, upgrades and maintenance.

In addition all handsets offer multiple SIP User accounts each with an individual line key, large pixel backlit LCD screen with XML support; Power via PoE, dual Ethernet ports; programmable keys, clear and precise XML screen, SMS, voicemail, remote/local phonebook, distinctive ring tone, dial plan, dial now, intercom and call park.

Yealink VoIP phones are Session Internet Protocol (SIP) compliant and are specifically designed to maximise productivity and efficiency in the business environment.

Through our Channel Programmes, we offer an attractive proposition to Partners with business customers in need of network-based solutions. We provide business class connectivity including ADSL2+ broadband, Ethernet, and IP VPN, complemented by server virtualisation and data centre hosting solutions, VoIP/SIP trunking, managed firewalls, and offsite data backup.

We do things differently. If your portfolio could benefit from our converged solutions that deliver voice, video and data over a single connection, visit Zen at Convergence Summit, and get refreshed! Discover Zen on stand 39 or email us: convergence.summit@zeninternet.co.uk